1. Acceptance of these conditions of sale
1.1 These general conditions of sale govern all relations between INNOVAZIONI LED and the Customer unless expressly waived by particular conditions agreed in writing.
1.2 These general conditions, as well as any particular conditions, are considered accepted by the Customer even if they differ from the general or particular purchase conditions of the Customer. The latter will engage LED INNOVATIONS only if expressly accepted with written acceptance.
1.3 Any person acting on behalf of the Customer will represent him and commit him to LedPoint.
2.1 Except for different contractual provisions, the offers and the price lists of INNOVAZIONI LED are those published; however, they can be modified by INNOVAZIONI LED even without notice.
2.2 Orders, even if confirmed, are considered accepted except for any price increases imposed by suppliers or deriving from circumstances beyond the control of INNOVAZIONI LED. INNOVAZIONI LED, in this case, will have the right to increase the sales prices charged to the Customer in proportion to the increase it undergoes.
2.3 In the event of a price increase of more than 10% between the order confirmation date and the actual delivery date, the Customer will be informed and will be able to terminate the contract, by giving notice in writing within 5 days.
2.4 Shipping costs are charged to the customer.
3. Order procedures
Orders must be received on the website www.innovazioniled.com. Telephone orders are not valid unless followed by an order in the manner described above.
4. Conclusion of the contract, transport and collection of products
5.1 The contract ends with the confirmation by INNOVAZIONI LED of the order issued by the Customer or with the start of execution.
5.2 In the event that the sale is followed by the transport of the products to a different place, the products travel at the risk and peril of the recipient, even in the case of a sale or delivery made "carriage paid".
5.3 For damages suffered by the goods during transport, the seller is liable within the limits of the insurance ceilings for which the goods were insured.
6. Delivery terms and order fulfillment methods
6.1 The delivery terms are indicative and not essential.
6.2 Every single order or delivery will be considered autonomous and independent of any other order or delivery.
6.3 INNOVATIONS LED reserves the right to process the order also through partial deliveries. If the customer intends to refuse any partial delivery of the goods, he must declare it in writing in advance.
6.4 INNOVATIONS LED reserves the right not to accept a customer order containing the request for complete and unique fulfillment of the goods ordered. In this case, the acceptance of the order by INNOVAZIONI LED will be considered binding only if made in writing.
6.5 In the event that the delivery of the ordered goods is made impossible or in any case more expensive for reasons not dependent on its will, INNOVAZIONI LED will be able to resolve, by means of a simple written communication to the Customer, the contract concluded by confirming the order by the of LED INNOVATIONS.
6.6 Unless express written agreement to the contrary, the fulfillment of the order by INNOVAZIONI LED beyond the delivery deadlines will not entitle the Customer to request the termination of the contract, unless it is a delay such as to result in a serious breach contractual.
6.7 If the Customer wishes to terminate the contract due to a delay in delivery, he must invite INNOVAZIONI LED in writing to process the order, or the part of the order that has not been processed, within a reasonable period of not less than 15 days. The contract will be considered terminated if INNOVAZIONI LED has not delivered the goods within the term assigned to it.
6.8 Unless the Customer has previously communicated, according to art. 6.3., Which intends to accept only the complete fulfillment of the order, in no case can the Customer refuse or delay the payment of the goods delivered to him on the basis of an order, even if only partially executed.
6.9 INNOVATIONS LED is not obliged to accept returns of the products supplied. Except with the written consent of INNOVAZIONI LED, no returns will be accepted unless they are intact, in their original packaging, intact, and without stickers or labels other than the original ones. Each return must be communicated in advance to INNOVAZIONI LED and accepted by the same. Shipping costs will always be charged to the customer. INNOVAZIONI LED reserves the unquestionable right to totally or partially reject the returned products in the following cases: missing or tampered with packaging, incomplete sending of the goods, goods that show alterations from their original state.
7. Warranty of LED INNOVATIONS
7.1 INNOVAZIONI LED undertakes, at its discretion, to repair, replace and / or reimburse those parts that are found to be spoiled due to the original defect of the manufacturing material. This guarantee starts from the date of delivery of the product to the customer and is valid for 24 months. All transport costs relating to the goods to be repaired or replaced under warranty at our office will be entirely borne by the customer.
7.3 Complaints relating to the products delivered by INNOVAZIONI LED to the Customer must be sent to INNOVAZIONI LED by e-mail within 8 days of receiving the product, attaching a copy of the delivery note or invoice or accompanying document, clearly exposing the malfunction. After this deadline, the complaint can no longer be accepted.
7.4 Except with the prior written consent of INNOVAZIONI LED, and unless the defect is not known unless the packaging has been opened, no returns will be accepted unless it is intact, in its original packaging, intact, and without stickers or labels other than those original.
7.5 The customer waives the right of withdrawal.
8. Internal complaints to invoices
8.1 Any complaints relating to invoices issued by INNOVAZIONI LED must be brought to the attention of INNOVAZIONI LED by registered letter sent within 10 days of receipt of the invoice. Failing that, the invoices are considered accepted without reservation.
8.2 No complaint can, in any case, justify the delay or non-payment.
8.3 In the event of default or termination of the contract due to the fault of the Customer, INNOVAZIONI LED will be liable for compensation of the flat-rate damage equal to 30% of the total sale price, except for the greater damage.
9. Limitation of liability
If INNOVAZIONI LED is held responsible for the total or partial non-fulfillment of its obligations deriving from the contract, the total compensation due to the Customer may in no case exceed 10% of the price of the goods that caused the damage.
10. Down payment
Advances paid by the customer are to be considered as advance and do not constitute a deposit. Nonetheless, in the event of non-execution of the contract by the Customer, INNOVAZIONI LED will have the right to withhold the advances paid, except for the greater damage.
11. Payment conditions
The customer agrees to pay the amount of his order in advance with the payment methods available to him.