Shipping and payment conditions

Delivery methods
The purchased products will be delivered to the address indicated by the Customer by SDA express courier.
The indicative delivery times are 3 working days except Sardinia and islands where they are 5 working days. Shipping costs may vary when the goods are delivered to the smaller islands.
Upon delivery of the goods, the customer is required to check that the packaging is intact and unaltered. In the event of tampering or breakages, the customer must immediately contest the shipment to the courier, indicating on the delivery sheet "Control reserve" and indicate the reason for the dispute.

Terms of payment
The purchases made on INNOVAZIONI LED are safe and guaranteed and you can choose from the different payment methods the one that is most convenient for you.

- Wire transfer
If you decide to pay by bank transfer in advance, the order will be taken over only after receiving confirmation of the credit from the bank. Payment must be made within 5 days from the date of the order, once this deadline has passed, the order will be automatically canceled.
Remember that the reason for the bank transfer must necessarily include the order number and the order date.
The transfer must be made out to:
Header: Clara Energia s.r.l.
Bank:
IBAN: IT

- Cash on delivery
Cash on delivery gives you the opportunity to pay the sum directly to the courier upon delivery. If the amount is less than € 3,000.00, payment can be made in cash. If the shipment is made by SDA courier, payment can be made by check made payable to the courier. This method entails a surcharge of 8 € shipping.

- Credit card / Paypal
Paypal allows you to pay with your account or by credit card. The crediting of the funds is immediate so the order can be processed without waiting. Payment through Paypal provides an extra cost for the service management costs of 1.7% of the total amount (VAT included).

Billing
On request, an invoice is issued on orders with a value greater than 50 euros + VAT.

Important:
Our products are sold in perfect condition and packed in special boxes. During transport, however, these can be damaged by the conveyor. We therefore recommend that you opt for an insured delivery.
INNOVAZIONI LED s.r.l. will not be held responsible for any damage suffered by the material during transport and will be forced to reject claims for compensation if it has been sent without insurance.
Thanks for your understanding and happy shopping on our site!

 

N.B. The delivery times are described at the time of the order but may be delayed as being a craft workshop there could be sudden delays, but if this should happen you will be notified.