No return of items will be allowed without the prior written consent of INNOVAZIONI LED, except as provided in the previous paragraph "Guarantee". After obtaining the consent of INNOVAZIONI LED, to be entitled to a refund, the customer must return the items, according to the following conditions:
the items must not have been used and must be returned in the same conditions in which the customer received them
the return must take place within 15 (fifteen) days from the date of the purchase invoice
if the conditions of sale do not contain specific instructions (and these have not been subsequently indicated by INNOVAZIONI LED), all parts or components possibly added to the product or article by the customer must be removed before returning to INNOVAZIONI LED; otherwise, INNOVAZIONI LED will be authorized to remove and / or eliminate all additional parts. The products to be returned to INNOVAZIONI LED must be properly packaged and shipped (at the customer's expense) to the INNOVAZIONI LED site located in via Asti 22, Catania 95128.